Privacy Policy
Limited data, used to run your account and product.
Rizzado is a cosmetic hair-care decision system. This policy explains the information needed to provide the service, where progress is stored and the choices available to you.
Information we collect
- Your email address, first name when provided, and authentication records required to create and protect your account.
- Purchase and access records supplied by checkout providers such as Lemon Squeezy, Hotmart or Whop.
- Hair profile answers, product inventory, routine plans, weather context, analyses and logs you create while using Rizzado.
- Messages and files you choose to send to support@rizzado.com.
Cloud sync and device cache
For signed-in users, Rizzado uses your account and Supabase-backed cloud storage as the primary home for supported profile and product state. The app may keep a limited local cache in your browser for session continuity, faster loading, offline resilience or recovery while a cloud request is unavailable. Some legacy progress can remain on one device until it is synchronized.
Clearing browser data can remove an unsynchronized cache, but it does not by itself delete information already associated with your cloud account. Contact support if you want help reviewing or deleting account data.
How we use information
We use this information to authenticate accounts, restore your product state, produce contextual cosmetic guidance, send transactional messages, provide support, maintain purchase records, improve reliability and prevent abuse.
Service providers
Hosting, authentication, email, payments, analytics and support may be handled by providers such as Cloudflare, Supabase, Resend, Kit, Lemon Squeezy, Hotmart or Whop. They process information under their own terms and only for the services they provide. Rizzado does not sell your personal information.
Payment information
Checkout providers process payment details. Rizzado does not store full payment-card numbers.
Hair information is not a medical record
The product asks cosmetic and observational questions about hair behavior and routines. It is not designed to collect medical records or diagnose health conditions. Avoid sending sensitive medical details unless they are necessary for a support request.
Your choices
Email support@rizzado.com to request reasonable access to, correction of or deletion of account-related information, subject to legal and operational requirements.
Contact
For privacy questions, use our contact page or email support@rizzado.com.